美国仓储教育协会归纳了配送中心运营方面的的36个关键性绩效指标。将其分成五个互相平衡的维度:客户,资金,能力/质量,员工和完美订单指数, 以及现金流周期。但是安全方面的评估也应该纳入运营考虑,请大家来讨论下安全方面的指标吧
比如安全培训、风险识别等?有兴趣的可以帮忙翻译下
Basic training in safety is a leading factor of a safer environment:
% of Management Trained in Safety
% of Employees Trained in Safety
Passing safety training doesn’t mean that the actual behaviour became safer; we need to look at:
Number and type of unsafe behaviours reported
Near miss incidents reported (we discussed near miss in detail in Quality scorecard)
High employees morale leads to fewer safety incidents. Look at:
Average Overtime Hours Per Person
Employee Satisfaction with Work Environment
Employee Engagement
Safety issues need to be fixed fast:
Average Time To Prepare Response Plan
Average Time To Resolution of Reported Issue
There should always be a budget for safety.
Safety Prevention Costs
Similar to the cost of low quality, we can use cost of low safety as a decision factor when finding budget for new safety initiatives:
Cost of Low Safety
Cost of High safety
Broken equipment doesn’t necessary mean a safety issue, but it could be a leading factor:
Equipment Breakdowns
% of Equipment where Preventive Maintenance Was Performed
Safety environment should be formally validated:
Number of audits or inspections performed
1 answer
安全基础培训是营造更安全环境的主要因素:
经过安全培训的管理人员百分比
接受过安全培训的员工百分比
通过安全培训并不意味着 实际行为 会变得更安全;我们需要看一下:
报告的不安全行为的数量和类型
报告中的未遂事件
提高 员工士气 导致更少的安全事故:
每人平均加班时间
员工对工作环境的满意度
员工 敬业度
安全问题需要快速解决:
准备响应计划的平均时间
解决已报告问题的平均时间
安全方面应始终有预算。
安全预防费用
类似于 低质量的成本,当为新的安全计划寻找预算时,我们可以将 低安全性成本 用作决策因素:
安全成本低的代价
高安全性的代价
设备损坏不一定意味着安全问题,但可能是一个主要因素:
设备故障率
进行过预防性维护的设备百分比
安全环境应经过正式验证:
进行审核或检查的次数
This guy is lazy,Introduction has not been set