The advantage a company has over its rivals in attracting customers and defending against competitors. Sources of the advantage include characteristics that a competitor cannot duplicate without subst antial cost and risk, such as a manufacturing technique, brand name, or human skill set. Syn: competitiveedge....
A metric defining customer service. To be considered as complete and on time, all items in the order-in the correct quantity and with the correct line items-must arrive on time.
The raw material, part, or subassembly that goes into a higher-level assembly, compound, or other item. This term may also include packaging materials for finished items. See: ingredient intermediate part....
A part that represents operations common to a family or group of parts controlled by group technology. Tools, jigs, and dies are used for the composite part' therefore, any parts of that family can be processed with the same operations and tooling. The goal is to reduce setup costs....