行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer

1) A person or organization receiving a good, service, or information. See: external customer, internal customer. 2) In project management, every project has a customer who may be internal or external to the organization and who is responsible for the final project acceptance....

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer acquisition

In marketing, the rate at which new customers are switching to an organization's brand.客户获得—营销中，新客户转向一个组织的品牌的速度。

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer chain operations reference (CCOR)

Serves as the starting point for process modeling efforts by providing BPM modelers a core set of high-level common business processes for the customer chain and a common language for the exchange of process knowledge and linking sales, operations, and customer support business processes....

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer contact centers

Centers that combine phone centers and web contact services to enable customers to contact the center 24 hours a day via phone, web, or email.

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer convergence

An internet-based marketing concept in which organizations must provide descriptions of the goods and services they offer so potential customers will locate or converge on the appropriate websites.

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer coproduction

A system in which the customer is part of the service delivery process. For example, in grocery stores customers often have the option to use self-checkout.

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer defection analysis

Analyzing the customers who have stopped buying to determine why.

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer driven

A company's consideration of customer wants and desires in deciding what is produced and its quality.

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer managed inventory

Supply chain replenishment model where in the customer controls the physical replenishment of spares or parts.

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer order

An order from a customer for a particular product or number of products. It is often referred to as an actual demand to distinguish it from a forecasted demand. See: booked orders.

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer order cycle time

Syn: order fulfillment lead time.

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer order promising

Syn: order promising.

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer order servicing system

An automated system for order entry where orders are keyed into a local terminal and a bill-of-material translator converts the catalog ordering numbers into required manufacturing part numbers and du e dates for the MRP system. Advanced systems contain customer information, sales history, forecasting information, and product option compatibility checks to facilitate order processing, "cleaning up" orders before placing a demand on the manufacturing system. Syn: configuration system, sales order-configuration....

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer partner

A customer organization with which a company has formed a customer-supplier partnership. See: outpartnering.

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行走的孤狼 发起了提问 2016-08-11 00:00

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问答 customer partnership

Syn: customer-supplier partnership.

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