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行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 cut-off control
A procedure for synchronizing cycle counting and transaction processing.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 Customs-Trade Partnership Against Terrorism (C-TPAT)
A joint government-business endeavor for imports (not exports) to increase the security of supply chains and US borders. Initiated by US Customs, C-TP...:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
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问答 customs broker
A person who manages the paperwork required for international shipping and tracks and moves the shipments through the proper channels.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer-supplier partnership
A long-term relationship between a buyer and a supplier characterized by teamwork and mutual confidence. The supplier is considered an extension of th...:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customerfacing
A hardware or software product, technology, or any thing or person that a business's customer deals with directly.:
徐锦标徐锦标 回复了问题 2019-04-13 11:29
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问答 customer-defined attributes
徐锦标: 顾客定义特征—被认为是对满足顾客需求非常重要的产品或服务的特征。参见：house of quality.
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer-as-product
A service system designed to actually perform the service on the customer, such as in health care or hair salons.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer-as-participant
A service system that contains a high level of customer involvement in part of the service delivery.:
徐锦标徐锦标 回复了问题 2019-04-13 11:27
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问答 customer/order fulfillment process
徐锦标: 顾客/订单履行过程—在订单执行过程中，顾客与组织间的一系列交互，包括产品、服务设计、生产与交付及订单状态报告。
徐锦标徐锦标 回复了问题 2019-04-13 09:44
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问答 customer tolerance time
徐锦标: 客户容限时间。同义词：demand lead time.
徐锦标徐锦标 回复了问题 2019-04-13 09:47
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问答 customer surveys
徐锦标: 客户服务—1）公司处理客户需求、问询和要求的能力。2)在客户指定时间内交付产品的能力量度。
徐锦标徐锦标 回复了问题 2019-04-13 09:58
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问答 customer share
徐锦标: 顾客份额—市场营销中，某品牌吸引潜在数量的度量（通常是一个百分比）。它是产品市场认知度的衡量，以及存在可选择竞争品牌时客户仍然购买该品牌的倾向。
徐锦标徐锦标 回复了问题 2019-04-13 09:54
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问答 customer service representative (CSR)
徐锦标: 客户服务代表—分派做客户关系的员工，负责回答客户问题，提供技术支持。
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
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问答 customer service ratio
1) A measure of delivery performance of finished goods or other cargo, usually expressed as a percentage. In a make-to-stock company, this percentage ...:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
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问答 customer service management (CSM)
A process that enables a business to offer post-purchase service and information to the customer.:
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